Appliance Service Frequently Asked Questions

Plumbing Service Technician

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Washing Machine Questions

It leaks Your washer can develop several types of leaks. You can track down a leak based on when it occurs During fill only If the washer leaks only during the fill cycle, check these: * Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned... 
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Clothes Dryer Questions

Drying is too slow It normally takes about 45 minutes for a dryer to dry a full load. If your dryer is taking more than an hour, check these. Vent Frequently there’s an obstruction in the vent duct from the dryer to the outside of the house. For the dryer to heat properly, the duct must be clean... 
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Oven Questions

It bakes poorly Here are two instances of when food “bakes poorly:” * When the food you’re baking is done on top but not on the bottom–or when baking just takes far too long to finish–the bake element may be burned out. You may get fooled into thinking it’s working,... 
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Refrigerator Questions

Cooling is poor For an overall understanding of how refrigerators should work, read about refrigerators in the How Things Work section of our website. A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas: Poor cooling is often the result of a heavy... 
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Dishwasher Questions

It cleans poorly If your dishwasher is cleaning poorly, check these: Water-inlet valve Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access... 
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Garbage Disposal Questions

It hums If the unit hums when you turn it on, but it’s not jammed, the motor is probably bad. When you have a bad motor, it’s time to replace the whole disposer. It’s grinding or disposing poorly If the drain line is clear but the disposer still does not seem to grind up food very well,... 
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Freezer Questions

It cools poorly or it’s all iced up If your freezer cools but doesn’t get cold enough, it may have a problem in one of several areas. Freezers should self-defrost three to four times in 24 hours. But if a component in the self-defrosting system fails, the freezer continues to try to cool,... 
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Hot Water Dispensers Questions

The faucet leaks hot water A little hot water leaking from the faucet from time to time is normal. Water increases in volume as it heats, so a small amount of water may drip from the faucet to relieve the pressure inside the water tank under the sink. If the leak is continuous, though, the shut-off valve... 
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Range Vent Questions

Vent cleaning If your fan vents (rather than just circulates), you need to regularly check the vent that leads from the vent hood to the outside, to make sure that grease isn’t building-up on the inside of it. If it is, contact a vent-cleaning contractor to clean the vent properly. (You may find... 
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Ice Maker Questions

Ice Maker Cubes too small If the cubes coming from your icemaker are too small, it may be time to replace the water filter. Or the shut-off water-supply valve may be clogged. Check the water-supply valve first, to see if there is an obstruction. If the cubes are still small when you’re sure that... 
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