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Reviews

At Carter Services, we have established a solid reputation over the years. Now, we’re known for our attention to detail, quality workmanship, and professionalism regardless of the service we’re performing. You can always rest easy knowing our team will arrive promptly and provide you with reliable service. Read through our numerous five-star reviews and then contact us by calling (310) 872-1898.

  • Polite, professional and knowledgeable. I highly recommend
    I have used Carter Services for 13 years. Today was another positive experience. Edward replaces the thermostat, set it for me, taught me how to use it and gave me helpful advice about being more energy efficient. He was polite, professional and knowledgeable. I highly recommend him. As a senior citizen it is important to me to have this kind of service. Thank you, Edward and Carter Services. Virginia S

    - Virginia S

    Manhattan Beach, CA
  • Excellent service. Responsible and responsive people.
    We've used Carter Services several times and have been impressed with their knowledge, honesty and responsiveness. All good.

    - Cathie

  • I have always found Carter's Services to be responsive and reliable and their technicians to be capable.
    I was very pleased and satisfied with the service from Carter's to repair our dishwasher. Ivan, the repairman, was courteous, professional and knowledgeable. He was experienced with repairing Fisher Paykell dishwasher drawers and knew exactly what to do to get it going again. I have always found Carter's Services to be responsive and reliable and their technicians to be capable.

    - Barbara

  • I can't remember ever being more impressed with a repair service.
    I can't remember ever being more impressed with a repair service. George was 100% skilled, professional and an all-around nice guy. Highly recommend!

    - Montagues

  • Excellent and quick service!
    Kent diagnosed the problem quickly and was able to fix our Sub Zero refrigerator in the same appointment.

    - Carre

  • Never disappointed.
    I've used Carter Services numerous times. Never disappointed.

    - Michele

  • Fast, friendly, clean and respectful.
    Fast, friendly, clean and respectful. I would definitely call on them again for plumbing/dishwasher services.

    - Yolanda

  • Wonderful service.
    He was prompt, analyzed the problem and explained the solutions very well. Wonderful service.

    - Lourdes

  • Unbelievably wonderful service!
    I do not know what we would have done without Winston! He saved the day and repaired my refrigerator! He is a rare find!

    - Beth

  • He figured out and resolved the problem with my Jenn Air grill burner in about 20 minutes.
    Winson called me in the morning to tell me the time window when he would come and called again to tell me he was on his way. He figured out and resolved the problem with my Jenn Air grill burner in about 20 minutes. He is professional and pleasant.

    - Ellen

  • Very satisfied A++
    Very impressed! Kent knew the Viking appliances he serviced, he came promptly, he observed the performance of the appliances, went to work, took about 2 hrs., solved the problems by repairing the affected appliance, namely the refrigerator/freezer. He was courteous, respectful, knowledgeable, and professional! We were very pleased!

    - Lee and Maureen Y.

  • Professional, polite, friendly and always takes the time to explain every detail.
    Winson Lo is fantastic! He has serviced our appliances for several years and is always great. Professional, polite, friendly and always takes the time to explain every detail.

    - Tracy

  • Carters was by far the most professional I have ever had the pleasure of working with.
    I have worked with many repair companies and their service people, and Ivan, from Carters, was by far the most professional I have ever had the pleasure of working with. He was meticulous in taking apart my grill, carefully putting everything back together again, but what impressed me the most was his attention to detail in cleaning 10 years of debris and disintegrated metal grill parts from inside of my grill. My Viking grill is brand new again, and I will be throwing steaks on it tonight! I will be recommending Carters and especially Ivan to all my outdoor chef friends.

    - Jeanne

  • Jacob and the Carter's team provided the best customer service.
    Jacob and the Carter's team provided the best customer service. It is great to work with such a reliable company!

    - Natalie

  • He was here within an hour of my call and stayed till the last bit of clean up.
    I was so happy to have such an expert service representative from Carter's to work on our twenty year old Sub-Zero refrigerator recently. I feared having to get a whole new and very expensive replacement. Now I believe it can hum along like new for years to come! He was here within an hour of my call and stayed till the last bit of clean up. So knowledgeable and experienced and a pleasure to deal with. Highest recommendations!

    - Sandy

  • Service performed promptly as promised.
    I would definitely recommend this company and service people to others.

    - Kim J.

  • Always a top notch service. Wish I could use you more.
    Scott was excellent and very informative in his explanation of the issues. Always a top notch service. Wish I could use you more.

    - Michelle

  • Fixed my dishwasher quickly and was very fair with cost.
    Our serviceman was friendly and very professional. Fixed my dishwasher quickly and was very fair with cost.

    - Barbara

  • He explained what he fixed and also gave advice on how to keep our refrigerator running efficiently.
    My family always calls Carter Services for various needs with appliances, plumbing, air conditioning and heating. This particular time, we needed help with our refrigerator door not staying closed. Scott came out and was able to fix our problem easily. He explained what he fixed and also gave advice on how to keep our refrigerator running efficiently. I am always pleased with the excellent service I receive from Carter Services.

    - Shannon

  • Carter Services have always come to rescue whenever I needed someone who was knowledgeable and experienced.
    Carter Services have always come to rescue whenever I needed someone who was knowledgeable and experienced. All the technicians have proven to be friendly, patient, and trustworthy. Whether it's a washing machine, oven, or refrigerator, nothing is too big or too small for Carter Services to fix! Highly recommend Carter Services for all appliance repairs.

    - Esther MJ

  • Quick Response, Excellent Work
    Service was provided the same day and Kent did an excellent job fixing our SubZero refrigerator which needed a new coil and service.

    - Suzanne